Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Response Warranty

  • Our group of service technicians will try their best to reply to your help needs in about 1 hour. If, however, the issue you have experienced requires assistance from the Administrators’ =Department,= we are going to send the ticket to the administrator on shift and will post a reply to let you know.

  • Top quality support service
  • Top–quality Customer Support Service

  • We will be working for you day and night to supply help and technical support and to aid you with any problem that you could have when managing your virtual server. We can assist you with all pre–configured apps, plus your OS, server management panel (with regards to the VPS type) and the Site Control Panel made entirely by our developers.

  • Intuitive help center
  • An Educational Help Zone

  • A comprehensive and frequently updated articles base is built into our in–house built Site Control Panel. It provides quick tips on how to conduct all of the essential website supervision jobs. The Help section presents comprehensive how to article tutorials and step by step video tutorials. You can open the Help zone by clicking on the Help or Video buttons in the top right part of each Control Panel section.