Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering top notch support in a timely manner is our main priority, so we backup each shared website hosting plans plan with a one hour ticket reaction warranty. The moment you fill in a ticket or post a message, our user technical support crew will do their best to give the most satisfactory answer to your case and to offer you assistance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever required. Our team of professionals will be on–line for you 24x7x365 to react to all of your requests and to fix any concern that you might have. You are able to submit a help support ticket from your Site Control Panel or drop a message anytime. Also, on working days, you could phone us or work with the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • AIMS WILKINS SOLUTIONS has built–in a wide–ranging practical knowledge base into the Control Panel that allows you to acquire beneficial step by step information any time. Each part of the Control Panel possesses its own contextual support area displaying a group of how–to posts. We have also organized training videos to provide you with a greater idea of exactly how to conduct any presented task.