Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center section built into AIMS WILKINS SOLUTIONS’s Site Control Panel features a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you might face, they are contributed by our support team of accomplished techs.

  • Top quality support service
  • Video Tutorials

  • If you’d like to watch how an action is achieved or how a problem is fixed, rather than just reading about it, then take a look at our compilation of instructional video tutorials. They address different issues and will help you swiftly understand how to work with the Site Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer support service with a one–hour response guarantee. A group of seasoned tech support engineers will be at your disposal to answer all the inquiries that you could have. During non–peak hours, a reply will be supplied within just twenty minutes.