A 99.9% Server Uptime
Our shared website hosting system is based on a stable, top–notch hardware architecture and a heavily modified Linux version. Thus, no matter what your website is, or how many web site visitors you’ve got, or even in case there’s a DDoS assault, our servers will stay up and your sites will stay visible online.
Our shared website hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s important to also build your own network infrastructure. That’s the reason why we set up a custom internal network in each one of our datacenter facilities. Relying on topflight Juniper routers and switches, our internal network allows for hyper–fast data transmission rates and is completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, regardless of which web hosting service you’ve selected.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your money at stake, you can’t feel truly secure. That’s why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel pleased with our web hosting service or if you need to use a more robust hosting solution, such as a VPS plans or even a dedicated web hosting plans – we’ll give you a full refund, with no hidden costs or repayment charges.
24/7 Technical Support
If you’ve ever had to wait for hours to get an answer, you know how frustrating this can be, especially if your web site is at stake. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here and they will get back to you in under 1 hour. And the best part is that their average support ticket response time is just 20 minutes!